Privacy Policy

Honest Marketplace values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our platform.

1. Information We Collect

We collect information to provide and improve our marketplace services, including:

  • Personal details – such as your name, email, and phone number.
  • Merchant information – including business name, description, and KYC documents.
  • Usage data – device, IP address, and browsing activities on our site.
  • Payment information – processed securely by integrated gateways like PayPal or Stripe.

2. How We Use Your Information

  • To manage user accounts and authentication.
  • To process and fulfill orders, payments, and refunds.
  • To improve our marketplace experience and merchant services.
  • To communicate promotions, updates, or security alerts.
  • To comply with legal obligations (e.g., tax or fraud prevention).

3. Data Security

We implement strong security practices, including data encryption, role-based access control, and compliance with PCI-DSS standards for payment handling. User data is stored securely with limited access.

4. Cookies

Our platform uses cookies to enhance your browsing experience, remember login sessions, and collect analytics. You can manage cookies in your browser settings.

5. Data Retention

We retain your data as long as necessary to provide services or comply with legal requirements. Once no longer needed, your data will be securely deleted or anonymized.

6. Third-Party Services

We integrate trusted partners such as payment gateways and analytics providers. These services operate under their own privacy policies and data protection standards.

7. Your Rights (GDPR & Data Protection)

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for marketing communications.
  • Request data portability or account deletion.

To exercise these rights, contact our support team at support@honestmarketplace.com.

8. Updates to This Policy

We may update this Privacy Policy periodically to reflect platform improvements or legal requirements. The latest version will always be available on this page.

9. Contact Us

If you have questions about this policy or our data practices, please contact us at:
Email: support@honestmarketplace.com
Address: Honest Marketplace Pvt. Ltd., Bengaluru, India

Last updated: May 13, 2026